FAQ
Laser cutting questions and answers
Select a question below to see the answer. For an instant laser cutting quote, upload your parts to our online quoting tool. For help with your drawing, material or other questions, contact Shug.
No, I require payment upfront prior to starting any laser cutting.
Not at this time, I recommend contacting a specialty engraving service.
I do not offer additional services such, painting, powder coating, and bending at this time; I may be able to provide you with businesses names and numbers I have used in the past. I can quote you for small mig welding jobs, if I am able to do them at the time. If I cannot help, I highly recommend using a local provider once you receive your parts
You will need to have some knowledge in the use of CAD or Design Software (AutoCad, Adobe Illustrator, Corel Draw, etc.). You can take look at my Design Guidelines page for more information on setting up your files for laser cutting. Otherwise, please contact me.
Sometimes. Due to my manufacturing process, some cosmetic defects and scratches may be present on your part, especially on the bottom side that contacts the laser bed. I am more than happy to replace your parts FREE of charge if the issue was caused at my end. Please contact me if you have any questions or issues with your parts
We laser cut the following materials:
- Mild steel up to 10 mm
- Stainless steel up to 3 mm
- Aluminium up to 2 mm
For suitable parts, upload your DXF or DWG drawings for an instant laser cutting quote. For material or drawing questions, contact Shug.
Laser cutting requires vector drawings. DXF is our preferred format, and the instant quoting tool accepts DXF and DWG uploads.
We can also review native Adobe Illustrator (AI) and EPS vector files through a direct enquiry. If you designed your parts in Illustrator, send the original native AI file. Read our drawing preparation guidelines before sending files.
Rarely I will work on weekends or public holidays, unless prior arrangements have been made. My office hours are 9am – 5pm Monday to Friday.
My laser can cut sheets up to 1200mm wide X 2400mm in length. Please keep your parts under this size.
Yes, my minimum charge is $132.00 inclusive to new customers.
You can come and visit by appointment only, please contact me prior to arrange a day and time to meet. I am more than happy to show you my laser cutter in action.